Nothing is more important than the safety of your children. As a result, all of the products stocked by Toys R Us Australia meet Australian product safety standards.
To that end, we will gladly accept returns in the unfortunate event that a product is recalled. If you choose to return the item to one of our retail stores, a refund will be processed for you. Otherwise, to make alternative arrangements to return and obtain a refund for the product, please contact our Customer Service Team on 1300 869 7787.
For further information regarding Product Safety, as well as a list of previously recalled products, please visit www.toysrus.com.au/product-safety/