If you change your mind about a recent purchase, we accept returns as long as the following conditions are met:
- The item is returned in a resalable condition with the original packaging, with all pieces intact.
- Proof of purchase such as a receipt, order confirmation or credit card statement, is provided
A restocking fee may be charged for large items. A refund will be applied to the card that was used to make the payment. In the event that you change your mind and the item is unboxed or partially assembled, Toys R Us is unable to offer a refund, so please take your time when making your choice to avoid any inconvenience at a later date.
As orders placed using Afterpay cannot be returned to a store for a refund, please contact our Customer Service Team directly to discuss your options.